Q. Do you expect a <rgp:report> after a <rgp:request> was sent? A. Yes we do expect a <rgp:report> after a <rgp:request>. The term “optional” in the registry documentation refers to the fact that <rgp:report> tag is an optional XML tag when submitting the restore request. However, the registry expects a report pending […]
The process described below is required if the registrars plan to register domains with claims. Please note that Trademark Clearinghouse is not a Donuts Service and that any questions related to accessing their system need to be directed to them, please find their contact information in the table below.
Please find attached a sample EPP balance check command and response, and the XML schema. Please note that balance updates are not immediate, there will be a small delay until the balance adjustment occurs at the registry database.
You can view all the TLD phases in the registrar portal under View Subscriptions sub-section. To check the TLDs subscriptions and phases: 1. Login to the registrar portal 2. Go to the Registrar Menu 3. Click on View TLD Subscription subsection
Emailing Statement of Account Activity to registrar billing contacts At the end of the month when new statements of account are produced and uploaded to the Registrar Admin Website, notification emails will be sent to billing notification contacts with attached statements for the individual registrar account. If you have not […]
Regarding Name Collision ICANN (the governing organization for the internet) requires that non-existing domain names that occurred in the day-in-the-life record of a zone before the TLD was added to the internet not resolve (be put on “server hold”) until mitigation efforts are completed. The mitigation efforts are to ensure that no […]
This is a courtesy reminder regarding the adjustment of clocks for coming to Daylight Saving Time (DST). Most areas of North America and Europe observe DST, please consult your official information by country for more detailed observations. Daylight Saving Time 2020 commences in USA and Canada: Sunday 08 March at […]
Donuts Inc. provides accredited registrars with connectivity of 40 connections per registrar. Donuts will provide this connectivity as long as our ability to meet ICANN requirements and specifications are not negatively impacted; however, we reserve the right to reduce the number of connections provided, equally applied across all registrars in […]
The “Price Category Domains” report can be downloaded from the Web Portal folowing the steps below: Path: Reports> View Common Reports > daily > price-category-domains From the Reports Tab, select ‘View Common Reports’. Under ‘View Common Reports’, select e.g. ‘daily’ and then ‘price-category-domains’. This view will supply you with a list […]
Q. When exactly are you downloading the DNL lists from IBM? A. We refresh Claims Domain Name List twice daily at 9:00 UTC and 21:00 UTC.