SLD-level Early Access Period The SLD-level Early Access Period feature has been developed to facilitate the release of reserved names. For example, thousands of names were held back for controlled interruption. It allows specific SLDs to come off the reserved list and follow an EAP schedule in the same manner […]
Redemption and Restore are ICANN required: https://www.icann.org/resources/pages/errp-2013-02-28-en Registrars must permit the Registrant at Expiration (“RAE”) to redeem a deleted registration during RGP. Below find the text from the Donuts Registry Guide 4.5 Redemption Grace Period The Donuts SRS Redemption Grace Period (RGP) process follows the industry standard used by other registries. RGP […]
New TLDs are not recognized by all browsers, mail servers, and hosting platforms. This problem has existed since TLDs expanded beyond [.com] in 2002. If you are finding that your new domain name doesn’t work, please report it to ICANN (they have a team actively working on solving this) to email@example.com […]
Q. How do I update the EPP-subnet information submitted previously? A. In order to update your subnet, please send the new IP addresses you would like to white-list to Tech Support
* From the Donuts Registry Guide: 4 Registry Grace Periods Grace periods are provided to ensure a standard process for handling refunds in the case where a domain is deleted, and to support the auto-renew functionality. Grace period status is returned as part of the EPP domain <info> command. 4.1 […]
Q. Do you expect a <rgp:report> after a <rgp:request> was sent? A. Yes we do expect a <rgp:report> after a <rgp:request>. The term “optional” in the registry documentation refers to the fact that <rgp:report> tag is an optional XML tag when submitting the restore request. However, the registry expects a report pending […]
The process described below is required if the registrars plan to register domains with claims. Please note that Trademark Clearinghouse is not a Donuts Service and that any questions related to accessing their system need to be directed to them, please find their contact information in the table below.
No, but we reserve the right to throttle traffic. The terms and conditions prohibit a registrar from degrading services for others.
You can view all the TLD phases in the registrar portal under View Subscriptions sub-section. To check the TLDs subscriptions and phases: 1. Login to the registrar portal 2. Go to the Registrar Menu 3. Click on View TLD Subscription subsection
Updated Features: Emailing Statement of Account Activity to registrar billing contacts At the end of the month when new statements of account are produced and uploaded to the Registrar Admin Website, notification emails will be sent to billing notification contacts with attached statements for the individual registrar account. If you […]